Anggraeni R, Alzami F, Nurhindarto A, Budi S, Megantara RA, Rizqa I, Muslih M. Clustering IT Incidents Using K-Means: Improving Incident Response Time in Service Management. SinkrOn [Internet]. 2025Jun.12 [cited 2026Jun.25];9(2):936-47. Available from: https://www.jurnal.polgan.ac.id/index.php/sinkron/article/view/14822