NIMASARI, A.; SARASWATI, G. W.; LUTFINA, E. Improving Multi-Class Public Complaint Classification with LSTM, Word2Vec, and Random Oversampling. Sinkron : jurnal dan penelitian teknik informatika, [S. l.], v. 10, n. 2, p. 1094-1103, 2026. DOI: 10.33395/sinkron.v10i2.15975. Disponível em: https://www.jurnal.polgan.ac.id/index.php/sinkron/article/view/15975. Acesso em: 20 aug. 2026.