Subagja, A. D., Almaududi Ausat, A. M., Sari, A. R., Wanof, M. I. and Suherlan, S. (2023) “Improving Customer Service Quality in MSMEs through the Use of ChatGPT”, Jurnal Minfo Polgan, 12(1), pp. 380-386. doi: 10.33395/jmp.v12i1.12407.