FAUZOBIHI, F.; ISMUNI, M. .; BANYUANGGA, H. D. . Service Quality Dan Customer Experience Sebagai Faktor Penentu Customer Satisfaction Layanan KRL Commuterline Jabodetabek . Jurnal Minfo Polgan, [S. l.], v. 15, n. 1, p. 63-69, 2026. DOI: 10.33395/jmp.v15i1.15889. Disponível em: https://www.jurnal.polgan.ac.id/index.php/jmp/article/view/15889. Acesso em: 18 apr. 2026.